Privacy Policy | suatangchieucao.com — How We Collect, Use & Protect Your Data

1. Information We Collect

1.1 Information You Provide Directly

Account Information: When you register with suatangchieucao.com, we collect information such as your username, email address, password, and date of birth (to verify you are 18 or older).
Game Activity: We record your gameplay statistics, including game preferences, time spent playing, and game results.
Communication Data: If you contact us via email, contact forms, or support channels, we collect the content of your communications.
Feedback: Any

1.2 Information Collected Automatically

Usage Data: We collect information about how you interact with our website and games, including pages visited, time spent, and features used.
Device Information: We collect data about the device you use to access our Services, including operating system, browser type, IP address, and device identifiers.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience (see our Cookie Policy for details).
Analytics: We use analytics services to understand user behaviour and improve our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our platform and games
Account Management: To manage your account and provide customer support
Personalisation: To customise your experience and recommend games you might enjoy
Communication: To send you updates, newsletters, and respond to your enquiries
Security: To detect, prevent, and address fraud and other security issues
Legal Compliance: To comply with legal obligations and enforce our Terms of Use
Analytics: To analyse usage patterns and improve our Services
Age Verification: To ensure compliance with age restrictions (18+ only)

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent: Where you have given explicit consent (e.g., for marketing communications)
Contract Performance: To fulfil our obligations to you as a user
Legal Obligation: To comply with applicable UK laws and regulations
Legitimate Interests: To operate our business efficiently, improve our Services, and prevent fraud

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Third parties who help us operate our website and deliver Services (hosting providers, analytics services, payment processors if applicable).
Legal Requirements: When required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Consent: When you explicitly agree to share information with third parties.

5. Data Retention

We retain your personal data for as long as necessary to provide our Services and fulfil the purposes outlined in this Privacy Policy. Generally:

Account information is retained for the duration of your account and for a reasonable period thereafter for legal and operational purposes
Gameplay data is retained for analytics and fraud prevention purposes
Communication records are retained as needed for support purposes

You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data in transit
Secure password storage using industry-standard hashing
Limited access to personal data by authorised personnel only
Regular security assessments

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we strive to maintain the highest standards.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: You can request deletion of your data under certain circumstances.
Right to Restrict Processing: You can request we limit how we use your data.
Right to Data Portability: You can request your data in a structured, machine-readable format.
Right to Object: You can object to certain types of processing, including direct marketing.
Rights Related to Automated Decision-Making: You have rights concerning automated processing that produces significant effects.

To exercise any of these rights, please contact us at the address provided below.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about the cookies we use and your options for managing them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

10. Children and Young People

Our Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from someone under 18, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately.

11. Marketing Communications

If you opt in to receive marketing communications from us, we will send you emails about new games, promotions, and updates. You can unsubscribe at any time by clicking the Unsubscribe link in any email or by contacting us directly.

12. International Data Transfers

This site based in the UK and operates in compliance with UK GDPR. If we transfer your data outside the UK, we ensure adequate safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the Last Updated date and, where appropriate, by email or prominent notice on our website. Your continued use of our Services constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@suatangchieucao.com

We aim to respond to all enquiries within 7 days.

13. Changes to This Privacy Policy